Dell, Lexmark Partner In Print Managed Services For Boeing
Dell
said Thursday it is teaming with Lexmark to provide print managed
services to aerospace giant Boeing, a current Dell services customer.
The
Round Rock, Texas-based computer maker, which signed a five-year
managed services deal with Boeing in 2003, said it will now add print
managed services to what it does for the company.Plans call for Dell to
provide installation, repair and asset optimization for Boeing, as well
as print supplies. In unveiling the deal, Dell said Lexmark would be “a
key partner to Dell in delivering the printer management solution to
Boeing sites.”The deal with Boeing follows through on a promise by a
top Dell executive that the vendor would dive into the print managed
services space. Last month, Joseph Marengi, senior vice president of
Dell Americas, said at a Morgan Stanley conference that Dell plans to
roll out a printer managed service offering. And several weeks later,
news emerged that Dell is mulling plans to sell an OEM appliance that
provides an inexpensive way to offer managed services.Lexmark, too, has
been working to beef up its offerings in the print managed services
arena, including offering channel partners a turnkey “Document Needs
Assessment” tool for gauging the efficiency of a customer’s document
management infrastructure.Dell has provided a growing percentage of
Lexmark’s overall revenue. Lexmark manufactures much of Dell’s branded
printer lineup under an OEM