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http://www.which.co.uk/news/2010/11/hp-settles-printer-ink-lawsuit-for-5-millon–236786/
HP SETTLES “LOW-INK” POP-UPS FOR $5Million
HP
settles printer ink lawsuit for $5 millon US case affects hundreds of
HP printersHewlett-Packard has reached a settlement in a US court case
accusing faults in over a thousand different printers sold over a period
spanning nine years.The case (HP Inkjet Printer Litigation, Case No.
C05-3580 JF) was based on three separate lawsuits.One claimed that HP
‘low on ink’ messages confused customers into prematurely replacing
cartridges. Another claimed certain HP cartridges stopped working on
undisclosed expiration dates, and the last claimed some HP printers use
colour when printing in black and white, without disclosing this fact or
providing consumers with the option to disable it.Which? printer ink
running cost tests take into account printers that use colour for
printing black and white documents. See our printer reviews for more
information on printer ink running costs.HP inkjet printer settlement
HP
denied the claims and the case reached a settlement that included HP
agreeing to make changes to some ‘low ink’ messages as well as amending
information given in user manuals. According to the proposed settlement,
HP will also contribute up to $5,000,000 in e-credits to be distributed
among owners of affected US purchased HP printers who file a claim.The
settlement covers US-purchased models only and claimants will not
receive more than $6 per claim. With a limit of $5,000,000 HP e-credit
available, more claimants could result in people receiving even less.
http://www.which.co.uk/news/2010/11/hp-settles-printer-ink-lawsuit-for-5-millon–236786/https://www.hpinkjetprintersettlement.com/Default.aspx
HP pop-ups of “low ink” legal action reaches Proposed Settlement
Welcome
to the Settlement Website for In re: HP Inkjet Printer Litigation, Case
No. C05-3580 JF. This website provides information about the class
action settlement involving certain Hewlett-Packard Company (“HP”)
inkjet printers. On October 1, 2010, the Court gave preliminary approval
to the settlement and certified a settlement class of purchasers and
owners of certain inkjet printers. To be a class member, you must have
purchased the printer for your own use or received it as a gift in the
United States (and not for resale or distribution) between September 6,
2001 and September 1, 2010. A list of printers at issue in this
settlement is available by clicking here.The Court in charge of
this lawsuit is the United States District Court for the Northern
District of California. As part of this settlement the Court combined
three separate lawsuits against HP as one lawsuit called In re: HP
Inkjet Printer Litigation, Case No. C05-3580 JF.SUMMARY OF THE SETTLEMENT
The
proposed settlement provides for a number of significant benefits,
including HP’s agreement to discontinue the use of certain pop-up
messaging that includes the graphic image of an ink gauge, ruler, or
container of ink, and to make certain changes to the disclosures on its
website and the packaging, manuals and/or user interfaces for HP
small-format inkjet printers. In addition, if you are eligible, the
proposed settlement may provide an e-credit for future purchases of
printers and printer supplies offered at http://www.shopping.hp.com. Please
click here for additional details on the settlement benefits
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