HP original inkjet print cartridges have edge over refillables, survey shows
KUALA
LUMPUR MALAYSIA: IT giant Hewlett-Packard’s (HP) original inkjet print
cartridges produce over twice as many pages compared to Asia-Pacific
brands of manufacturers and refilled ink cartridges, a survey
showed.More than one in four cartridges from Asia-Pacific brands of
remanufactured and refilled cartridges, tested by a technical test
organisation TUV SUD PSB, could not be used or failed prematurely, HP
said yesterday.
According to the survey on cartridge yield and
reliability study for Asia Pacific, HP said the findings showed that
its original cartridges had no reliability issues during
testing.Refilled ink cartridges were found to be lacking in reliability
and yield. In the tests on average original HP print cartridges, they
produced almost 2.5 times as many pages more than refilled cartridges
which were also found to have an extremely high failure rate.From left:
Neel Pillai, Yan and Hewlett-Packard (M) Sdn Bhd imaging & printing
group market development manager (supplies) Kym Lim at the launch of
HP’s latest Ink Technologies in Kuala Lumpur.
The details of the
survey were revealed by its country general manger, imaging and
printing group of Hewlett-Packard (M) Sdn Bhd, Yan Yoke Ping.“HP has
long being concerned that ink cartridge users across Asia Pacific are
not aware of the reliability issues when using remanufactured and
refilled cartridges,” she said, explaining that the survey was to
reveal the hidden costs involved to help consumers make a more informed
choice,” she said.TUV SUD assistant vice president of testing services
Tan Lee Heng said the test findings showed that original HP inkjet
cartridges, on average produced 106.6% more pages compared to refill
brands tested, and 59.8% more pages compared to branded remanufactured
cartridges.The page yield and reliability of HP branded inkjet
cartridges were evaluated against 14 brands of remanufactured or
refillable cartridges, which were selected from six Asia-Pacific
countries based on sales and usage.
Page yield findings show
that on average, HP original cartridges produce twice as many pages
than remanufactured and refillable cartridge brands.Cartridge
reliability results prove that one in four remanufactured and
refillable brands had experienced substantial ink leakage, colour
mixing and failure in print-on installation.HP imaging and printing
group regional market manager for Japan and Asia Pacific Neel Pillai
said that a refillable cartridge would cost the consumer RM30 compared
to an original HP cartridge priced at RM80.However, HP cartridges
produce 2.4 times more page yield, which means a refillable that
produces the same amount of pages would cost RM75, he said.