*NEWS*HP INK CTGS OUTPERFORM REFILLS

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Date: Tuesday June 5, 2007 01:44:00 pm
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    HP Inkjet Cartridges Outperform Refilled Cartridges in Comparison Tests by Leading Independent Quality Organization
    Original HP Inkjet Cartridges Prove More Reliable, Demonstrate Higher Yield in QualityLogic Comparison Testing
    PALO
    ALTO, CA  — 06/2007 — HP  today announced the results of a
    comprehensive, third-party research study designed to test how Original
    HP inkjet cartridges compared to 13 common brands of refilled inkjet
    print cartridges when measured on reliability and yield.(1) In tests
    conducted by QualityLogic, one of the largest and most respected
    independent quality organizations in the world, HP cartridges
    consistently outperformed refilled cartridges in all test
    areas.QualityLogic concluded that Original HP inkjet cartridges printed
    57.5 percent more pages, on average, than the refill brands tested. HP
    cartridges were also found to be far more reliable. None of the
    Original HP inkjet cartridges failed during the test, whereas an
    average of one in five refilled brands was either dead-on-arrival or
    failed prematurely.The refilled inkjet print cartridges tested in the
    study were refilled cartridges carrying the store brand, refilled
    cartridges sold under another third-party brand as well as empty
    cartridges that were refilled at refill stations. All brands tested
    were commonly available in North America.

    NEWS FACTS — North American QualityLogic Study Result Highlights
      
    * QualityLogic concluded that Original HP inkjet cartridges printed an
    average of 57.5 percent more pages than the refill brands tested.
        * Original HP inkjet cartridges printed twice as many as pages as cartridges refilled at shops or kiosks.
       
    * On average, more than one in four inkjet cartridges refilled at shops
    or kiosks failed prematurely, or were dead-on-arrival, and more than
    one in five refill brands of inkjet cartridges were dead-on-arrival or
    failed prematurely.
        * Comparison tests were conducted by
    QualityLogic (www.qualitylogic.com), which provides printer
    manufacturers and industry publications with standardized test results
    that allow accurate comparisons of one printer’s cartridge yields
    against another.

    QUOTES:
    “This study reinforces what we
    have long known to be true: Original HP inkjet cartridges are more
    reliable and a better value for customers,” said Tuan Tran, vice
    president of Sales and Marketing, Supplies, Imaging and Printing Group,
    HP. “HP inkjet cartridges embody decades of science. Our customers know
    that they can trust HP cartridges to consistently print more
    great-looking photos and documents out of the box every time.””QualityLogic
    followed the strictest testing methodology to ensure the fairness and
    integrity of this comprehensive comparison study,” said Dave Jollota,
    chief operating officer, QualityLogic. “We bought everything at retail
    or online in order to closely mirror customer experience. Our tests
    clearly showed that people using refilled or generic print cartridges
    may end up spending more, printing more wasted pages, and dealing with
    problems during crucial printing deadlines.”

    About QualityLogic
    QualityLogic
    provides leading-edge QA and QC test tools and services for the imaging
    and telecommunications industries. Its tools and services are used for
    conformance, performance, and interoperability testing — from
    low-level firmware testing to high-level multi-tier application
    testing. Its target markets are companies that develop and market
    printers, multifunction peripherals, Telephony/IP products/services and
    client-based/mobility software. http://www.qualitylogic.com
     

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