OFFICE MAX SECURITY BREACH

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Date: Thursday February 23, 2006 10:16:00 am
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    OFFICE MAX SECURITY BREACH
    Thousands
    of people across the country tonight are learning that their debit
    cards have been canceled by their banks…and that they’ll have to get
    new ones!
    The reason: Another security breach.
    The San Francisco
    Chronicle reports that Office Max — the store with the Rubberband Man
    ads — is the subject of the latest security breach.
    It says foreign hackers may have stolen the credit and debit card card numbers of 200 thousand customers.
    OfficeMax wont confirm or deny the breach.
    But
    the newspapers investigation says banks of the affected customers have
    been notified, and are canceling and reissuing debit and credit cards.
    As
    with other recent security breaches, all you can do if youre a customer
    is watch your bank statements and credit card bills carefully.


    Office Max Breach Affects Thousands

    SACRAMENTO
    Maybe this has happened to you. Major banks have been canceling debit
    cards and issuing new ones, saying there was some sort of security
    breach. Tonight we’re learning, that breach may involve customers of
    ‘Office Max’.
    The security breach may mean thieves have the debit
    card numbers and secret codes of as many as 200,000 Office Max
    customers. The San Francisco Chronicle reports, someone hacked into the
    office supply store’s network this past fall in Sacramento.
    Bogus
    charges have shown up throughout Europe and Asia. The Sacramento office
    of the FBI is tight lipped, but has confirmed they are investigating.
    “I have no recourse, there’s nothing I can do,” says Adam Aronson, whose debit card was canceled last week.
    Aronson wants to know if he’s a victim.
    “They
    told me there’s been a breach of security at a merchant you used your
    card at, so we canceled the card and are issuing a new one,” says
    Aronson.
    Aronson is an ‘Office Max’ customer, but his bank won’t
    tell him if Office Max is the merchant. Fortunately his card was
    canceled, before anyone took money from his account.
    The office supply chain released this statement to CBS 13.
    “We
    have no knowledge of a breach of our security system here at Office Max
    and are very concerned about customer perception. We want them to know
    they should feel confident in their ability to use their debit card at
    Office Max safely and securely, we take our customers concerns
    seriously.”
    In the wake of the investigation, the State Department
    of Consumer Affairs recommends you choose wisely when you use a debit
    card, versus a credit card.
    “A debit card should really be used to
    accessing ATM’s, that way you protect yourself. You have greater
    protections with credit cards under federal law,” says Charlene Zettel
    with the California Department of Consumer Affairs

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