SAMSUNG OVERHAULS U.S. PARTNER PROGRAM

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Date: Wednesday February 21, 2007 11:00:00 am
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    Samsung Electronics overhauls U.S. partner program
    Samsung
    Electronics recently announced it has revamped its Power Partner
    Program for its U.S.-based reseller partners. The overhauled program
    would feature a new channel infrastructure and 30 new field reps to
    help solution providers generate demand.Marco Nalli, marketing manager,
    IT division, for Mississauga, Ont.-based Samsung Electronics Canada
    Inc., said the revamped U.S. program comes at a time when Samsung’s
    focus is on growing its printer and multifunction printer (MFP)
    business in both the corporate and commercial markets.To that end,
    similar efforts are being made to enhance Samsung Canada’s program
    vis-à-vis new loyalty rewards for partners and new printer and MFP
    products to be unveiled in the coming months.”We’re still working on
    the front-end of our program, the silver, gold, platinum and diamond
    type of structure,” Nalli said, adding details on the loyalty program
    and new products are forthcoming.The Power Partner Program involves
    Samsung Information Technology Division’s line of displays, printers
    and ultra-mobile systems and Samsung in the U.S. said it would recruit
    new solution providers from its competitors.

    The Power Partner Program now features three tiers — silver, gold, and platinum — versus one previously.
    The
    silver level requires VARs to sell a minimum of $50,000 (U.S.) in
    Samsung product on a rolling 12-month basis. Those VARs get access to a
    named field sales rep, demo program and a dedicated in-bound inside
    sales rep. The gold level requires $150,000 in sales over 12 months and
    it provides partners with MDFs, priority authorized service provider
    certification and administrator access to MDF accrual. At the platinum
    level, VARs must sell $500,000 in Samsung products on a rolling
    12-month basis. Partners in the platinum tier also receive quarterly
    volume incentive rebates, priority roadmap access, a seat on the
    reseller council, special premium pricing and priority field sales rep
    support.”Previously under a single tier structure, we were locking out
    several smaller reseller partners from participating in the program,”
    Nalli explained. “We’ve increased our focus and we’re more aware of
    their businesses . . . obviously, we want to grow our reseller base
    with dedicated partners focused on Samsung and in turn grow our
    business in the corporate and commercial markets. We’ve been successful
    in the retail market with our displays and printers, and we’re seeing a
    lot of potential in the commercial and corporate space.”

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