Tonernews.com, April 9, 2019. USA
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SP Richards Launches MPS Service.US wholesaler SP Richards has launched a managed print services (MPS) program for its independent dealers called PrintSmart.By Michelle Sturman
Atlanta (GA), USA, US wholesaler SP Richards has launched a managed print services (MPS) program for its independent dealers called PrintSmart.The program offers a turnkey solution enabling dealers to launch and manage MPS for their customers under two levels of involvement, PrintSmart and PrintSmart Lite.The full-service version, PrintSmart, allows dealers to focus on sales while the comprehensive PrintSmart MPS controls customers’ environments through detailed assessments, fleet monitoring, automated supply replenishment, break-fix solutions, automated monthly reporting and simplified billing.The PrintSmart Lite edition provides a streamlined auto toner replenishment system. Communication is automated through the entire process of ordering, shipping and delivery, eliminating ‘rush’ orders, ordering errors and the need for supply inventory.Both offerings include a flexible online training program to help sales teams learn to sell and implement MPS contracts effectively.SP Richards Director of Technology Products and Services Jim Schebler said: “PrintSmart allows the independent dealer to provide customers with a comprehensive solution to control their printer environments, including proactive management, maintenance and predictive resupplying.“Businesses are realising that uncontrolled printing can be a huge drain, both financially from consumables, space and energy consumption, and from an IT resource standpoint.”
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