TONER PIRACY SCAM IN MISSOURI

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Date: Wednesday January 23, 2008 01:45:00 pm
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  • Anonymous
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    Business “Toner Piracy” Scam
    jackson
    missouri,Business owners beware. There’s a new spin on an old office
    supply scam. This nationwide ripoff is now being reported in the metro.
    The Federal Trade Commission says “toner pirates” are bilking
    businesses out of millions of dollars. As one business review writes,
    if your business has a phone, you’re a potential target. No one is
    safe.According to Troy Lambert, the owner of Capital Imaging Systems in
    Flowood, “They call them and once they know what type of machine they
    have and make and model they just ship toner directly to them.”

    Calls
    are coming in right and left to the Flowood copier and printer service
    business. At least 25 calls in the past 2 weeks alone.  “The toner
    pirates kill us,”according to Lambert.  How does the scam work?  The
    most common scenario is when a person calls a business to determine
    what type of copier it uses…then tries to sell toner.”  Lambert says,
    “It’s normally a receptionist or someone at a front desk they sign for
    the package.” A weak link toner pirates hope for. They wait then strike
    again. Posing as the copier service dealer selling your toner. The
    bait. A close out sale, great prices. But not really. “They are
    probably 40-60 percent above the market retail price.” Exorbitant and
    second rate. Toner that may not be good for your copier. And if the
    business uses the crummy stuff, the machine is damaged, their service
    contract could be voided. The best way to guard against this scam,
    employee education. Better yet have those who want your business to
    drop in.  Even if you are lucky enough to track down where the supplies
    come from, your business can be charged huge “re-stocking” fees to
    return them.The Federal Trade Commission says Office supply fraud costs
    its victims, large and small businesses, as well as schools, government
    agencies, and nonprofit institutions an estimated $200 million per
    year.  If you receive supplies or bills for services you didn’t order,
    you don’t have to pay, and you don’t have to return the unordered
    merchandise.  You may treat unordered merchandise as a gift.  Check out
    http://www.ftc.gov/boss for more information.

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