What is Hewlett-Packard@urgentsupport.americas.hp.com ?

Toner News Forums Toner News Main Forums What is Hewlett-Packard@urgentsupport.americas.hp.com ?

Tonernews.com, April 3, 2012. USA
Viewing 1 post (of 1 total)
  • Author
    Posts

  • Anonymous
    Inactive

    HP Warns of LaserJet Printer Bug that Could Let Hackers In

    Hewlett-Packard on Friday issued an urgent support notification to registered HP LaserJet printer owners warning of a vulnerability that could allow hackers unauthorized access to 50 product lines.

    HP said in an email viewed by PCMag that no reports have been made of the affected printers being accessed through the vulnerability, but pointed owners of LaserJet-branded printers to a list of affected products and instructions for fixing the bug on its tech support site.

    The company didn’t offer a lot of details about the vulnerability, which makes it possible to remotely install unauthorized printer firmware on the affected LaserJet products "on a public Internet without a firewall, or for LaserJet devices in a private network, if a malicious effort is made by a party on the private network to modify the firmware of the device."

    Some of the affected LaserJet products require a firmware update that implements code signing to verify that firmware updates are properly signed and not malicious, while other devices on the list do not appear to require this step.

    All of the devices should have their Remote Firmware Update capability disabled, though for some LaserJet products, this appears to require yet another separate firmware update HP is providing that allows the function to be turned off.

    LaserJet owners should probably check out HP’s list of affected printers and security bulletin, and if the process of applying the fix proves too complicated, get HP tech support on the horn and/or email them at Hewlett-Packard@urgentsupport.americas.hp.com.

Viewing 1 post (of 1 total)
  • You must be logged in to reply to this topic.
The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty, or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site.