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Criticism is emerging from parts of the aftermarket printing industry targeting both HP Inc. and programs associated with Troy Group, with detractors arguing that their sustainability messaging doesn’t always match the real-world outcomes of cartridge recovery. Some independent remanufacturers claim that manufacturer-led “recycling” initiatives often prioritize material recovery over true reuse, meaning toner shells are shredded, melted down, or downcycled instead of being rebuilt into functional cartridges again. This, critics say, can quietly undermine the long-established remanufacturing ecosystem that traditionally kept cartridges in circulation longer and reduced waste more effectively. In contrast, supporters of independent channels like Tonernews.com argue that dealer-led recycling networks preserve more value by extending the lifecycle of original cartridge housings rather than breaking them down prematurely. The debate has become increasingly polarizing, with industry voices questioning whether branded recycling programs are genuinely circular—or simply shifting responsibility while controlling the end-of-life supply stream.
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