On May 20, 2025, Ricoh announced its response to Microsoft’s plan to phase out Basic Authentication for SMTP in Exchange Online. This change is part of Microsoft’s push to enhance security by replacing Basic Authentication with Modern Authentication (OAuth 2.0).
Ricoh is committed to ensuring that its devices, including printers and multi-function devices, remain compatible with Exchange Online. The company is updating its products to support Modern Authentication, ensuring customers can continue to send emails securely via Exchange Online without disruption.
Ricoh encourages users to check for firmware updates and follow provided guidance to transition smoothly. Customers can also reach out to Ricoh support for assistance. This proactive response highlights Ricoh’s focus on security and seamless service continuity as Microsoft upgrades its authentication protocols.
