Consumers Want US-Wide Class Action Lawsuit Vs. Hp Ink Cartridge Firmware. By Jimmy Hoover
Law360 (February 9, 2018, 8:03 PM EST) — Customers who received phony error messages after trying to install third-party ink cartridges in Hewlett Packard Co. printers have asked a California federal court to certify a nationwide class action against the company for federal computer fraud and common law trespass.
HP made headlines in September 2016 after thousands of customers who had installed off-brand ink cartridges in various HP printer models received messages that the cartridges were “damaged or missing,” the result of a firmware update intended to force people to buy HP-branded ink…. To view the full article, register now. https://www.law360.com/articles/1010654/hp-consumers-want-us-wide-class-in-ink-cartridge-row