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Generic ink refills are upsetting the big printing giant
It
appears that third party ink refill companies need to be careful about
their businesses. HP announced this week that it has launched legal
action against Walgreen Co. and OfficeMax over patent infringements
that HP says it found in multiple stores across the countries. Both
Walgreen and OfficeMax have ink refilling stations in stores that will
refill ink cartridges that customers bring in. Unfortunately, HP is not
happy that customers are bringing in HP cartridges and refilling
without genuine HP ink.
HP says that it will protect its
intellectual property vigorously. HP’s senior vice president Pradeep
Jotwani said “decades of research and development investment by HP have
resulted in more than 4,000 patents related to printing supplies,
allowing us to deliver the superior quality and reliable printing
experience associated with original HP supplies.” According to HP, the
company is conducting a worldwide investigation of non-HP ink refilling
stations in retail outfits.
The third party ink refilling business
is a big business and has grown over the last several years. Third
party refills can save money, but many others have also discovered that
using non-genuine ink tend to result in bad results. Both Walgreen and
OfficeMax have agreed to work with HP to resolve the situation
quickly.HP, among other ink cartridge companies, was also recently
featured on DailyTech for its cartel-like behavior with regard to ink
cartridges.
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