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Uk Launches Regulators For the Copier & Printer Market
Photocopier suppliers’ association to combat dodgy deals
NASBM welcomes today’s launch of nationwide regulator of the photocopier and printer market to protect schools, colleges and educational establishments from exploitation
A new industry body has been launched today to regulate the photocopier suppliers market, and protect schools, colleges and other educational establishments from unfair deals.The Nationwide Association of Photocopier and Printer Suppliers (NAPPS) has been welcomed by the National Association of School Business Management, which believes the lack of regulation and standardisation of these services has cost schools and colleges millions of pounds in mis-sold devices and sub-standard services.
Bill Simmonds, chief executive of NASBM, welcomed the initiative: "Following revelations of the nationwide issue of mis-selling of IT equipment leasing agreements to schools, it became evident there was an urgent need to introduce some form of regulation into the sector to protect schools from such mal-practices.
"When seeking new agreements, we urge our members to take advice from as many sources as possible to safeguard themselves from dealing with un-reputable suppliers."
He continued: "Any organisation that is working to regulate the services of these suppliers should be welcomed and we support NAPPS in its objectives to introduce an accredited code of conduct that will raise standards and help protect schools going forward."
NAPPS will monitor and accredit the operating standards of photocopier and document management companies through its code of practice with the aim to provide a collective voice and trusted community of suppliers who will uphold the highest quality of customer delivery.
Every Member of NAPPS undergoes a rigorous UKAS certified application process. Applicants must successfully pass this process and agree to the code of practice before they can become a member.
"Our aim is to create a community of suppliers who educational establishments and other customers can believe in and have total peace of mind when working with them," explained Aaron Warham, director of NAPPS.
"As an association, NAPPS is committed to bringing positive ethical change to the photocopier and printer supplier community, so that going forward, schools and colleges working with NAPPS accredited suppliers can rest assured that they are receiving the highest possible standards of customer service from assured companies."For more information on how to find your nearest NAPPS-accredited dealer, visit Napps.org.uk.
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